Spier’s. Our Company Privacy Policy

Spier’s is a private limited company. This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website.

Topics:

  • What data do we collect?

  • How do we collect your data?

  • How will we use your data?

  • How do we store your data?

  • Marketing

  • What are your data protection rights?

  • What are cookies?

  • How do we use cookies?

  • What types of cookies do we use?

  • How to manage your cookies

  • Privacy policies of other websites

  • Changes to our privacy policy

  • How to contact us

  • How to contact the appropriate authorities

What data do we collect?

Spier’s collects the following data:

  • Personal identification information (name, email address, phone number, etc.)

  • Company information: company name, size, sector etc. 

How do we collect your data? 

You directly provide Spier’s with most of the data we collect. We collect data and process data when you:

  • Register an enquiry online or place an order for any of our products or services.

  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.

  • Use or view our website via your browser’s cookies

  • Speak to us on the phone and share any of the above stated data 

  • Respond to business cards that you have shared with the company 

Spier’s may also receive your data indirectly from the following sources:

  • Sales lead organisations 

How will we use your data?

Spier’s collects your data so that we can:

  • Process your order and manage your account.

  • Email you with special offers on other products and services we think you might like.

  • Produce internal reports on product and service processes

When Spier’s processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

Spier’s securely stores your data on SquareSpace and Google 

Spier’s will keep your personal identification and organisational data for two years. Once this time period has expired, we will delete your data by removal from our systems.

Marketing

Spier’s would like to send you information about products and services of ours that we think you might like. If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Spier’s from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please email hello@spierssalads.com with the word ‘Unsubscribe’.

What are your data protection rights?

Spier’s would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Spier’s for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Spier’s correct any information you believe is inaccurate. You also have the right to request Spier’s to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Spier’s erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Spier’s restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Spier’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Spier’s transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: hello@spierssalads.com

Call us at: 07538 344343

Or write to us: Unit 10 Railway Arches, Ffinch Street, London, SE8 5QA

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

Spier’s uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in (where relevant) 

  • Understanding how you use our website

  • Tracking user journeys 

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – Our Company uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

  • Advertising – Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our websites. 

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites 

The Spier’s website may contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy 

Spier’s keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 24th June 2021.

How to contact us

If you have any questions about Spier’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: hello@spierssalads.com

Call us: 07538 344343

Or write to us at: Unit 10 Railway Arches, Ffinch Street, London, SE8 5QA

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Spier’s has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Online: https://ico.org.uk/global/contact-us/email/ 

Address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Telephone: 0303 123 1113